Below is a list of frequently asked questions we have received over our many years of contracting experience, along with our responses.
Q: What is your consultation process?
One of our team members will personally visit your home for a no obligation estimate. These consultations are generally available Monday through Friday from 9 a.m. to 4 p.m. These times fill up fast so please allow 1-2 weeks to schedule a visit.
The most important part of our visit is listening to your thoughts for your remodeling project and contribute our experienced insight as well. We have many pictures available for reference in our gallery.
After the site visit, we will schedule a follow up visit to present a line-item, detailed estimate of the project we discussed. This process generally takes about 7 days. We make every effort to list all of the available options in a “a la carte” fashion so you may fine tune your project to meet your budget and needs.
If you are able to commit to Gant Design+Build as your general contractor, we will “fine tune” the design to meet all your guidelines. We will then prepare a rendering, detailed specification and a simple construction contract for your review.
We require a 10% down payment to hold your spot in our schedule, the remaining balance will be broken into draws as noted on the construction contract. Payment terms are checks, cash or credit card.
Q: Do you offer a warranty on your deck and screen porch projects?
A: We are proud to offer a Lifetime Warranty on all our decks and screen porches. We are so confident in our work that we stand behind it as long as you own it. If there is ever a problem stemming from our construction process, we will correct it. In addition, our warranty comes with an annual inspection to further insure and protect your investment in your deck or screen porch.
Q: Do deck and screen porches add value to my home?
A: Yes, they do. In fact, according to the 2016 Cost vs. Value Report a new wood deck will return 81% on your investment. That ranks near the top of all home improvements and certainly offers serious lifestyle changes. Although kitchens and baths sell houses, they only return 64% for major kitchen remodels and 70% for bathroom remodels. Send us an email and we will send you a FREE copy of the report.
Q: When is a permit required?
A: A permit is required when adding any load bearing structure to a home. That means a structure such as a deck or screen porch requires a permit. The permit process also protects your investment as it involves a third party inspection of your new structure. The inspector will make sure that your deck builder built the project to code. It also eliminates any potential problems when selling your home.
Q: My contractor would like me to supply the permit, is that OK?
A: No credible, licensed general contractor will ever suggest a customer supply a building permit. The construction permit is attached liability, meaning the person’s name on the permit is responsible for any defects or changes required. Please make sure that you are working with a professionally licensed contractor. Our general contractor license number is G119259.
Q: What is a licensed contractor?
A: Nowadays everyone is a “licensed contractor”. In many cases, these so-called contractors hold some kind of business license thereby allowing them to call themselves licensed contractors. Simply ask your deck contractor to show you his state issued general contractor license. It looks just like this: (insert picture of license)
Q: Do I need plans?
A: Absolutely. A good construction project starts with a well thought out plan. We prepare stunning designs for your deck, screen porch and patio projects. You deserve to know exactly what you are buying before you sign a contract. Here is a sample set of drawings that you can expect to get from a professional contractor:
Example Design Illustrations
Q: I have an HOA, how do we handle that?
A: We have worked with many HOAs in the Tega Cay, Fort Mill and Lake Wylie areas. Once under contract we will provide you a detailed rendering and specification sheet for you to submit with any community provided paperwork. It’s super easy when you hire a professional.
Q: What area do you service?
A: Our office is in Lake Wylie, SC. We typically service a 20-mile radius of our office. We especially like to work close to home as this increases the quality of our customer service. We service most all areas connected to Lake Wylie. This includes Clover, Rock Hill, Fort Mill, and Tega Cay in South Carolina and Belmont, Gastonia, Steel Creek and Pallisades area of North Carolina.